Active Lead Expert
Last updated: [01 JAN 2026]
1. Scope of Application
These Terms and Conditions (“Terms”) apply to all services provided by Active Lead Expert, owned and operated by Md Fazley Rabbi, to business clients (“Client”, “you”).
Our services are provided exclusively on a B2B basis.
By using our services or entering into an agreement with us, you accept these Terms.
2. Services
Active Lead Expert provides end-to-end B2B lead generation and appointment-setting services, including but not limited to:
- Ideal Customer Profile (ICP) research & market targeting
- B2B lead research, validation, and data enrichment
- Email outreach campaign setup and execution
- Cold outreach support (email and phone, where agreed)
- Marketing automation & CRM integration
- Qualified appointment booking with decision-makers
- Reporting, analytics, and performance transparency
We deliver qualified sales meetings, not merely raw lead lists.
The exact scope of services is defined in the individual proposal or agreement.
3. No Guarantee of Sales or Revenue
Active Lead Expert does not guarantee:
- Sales results
- Revenue outcomes
- Deal closures
Our obligation is limited to:
- Delivering the agreed outreach activities
- Booking qualified appointments that meet the defined ICP and qualification criteria
Sales outcomes depend on factors outside our control, including:
- Client offer
- Pricing
- Sales process
- Market conditions
- Client’s ability to close deals
4. Qualified Appointments – Definition
An appointment is considered qualified if it meets all agreed criteria, including:
- Match with the defined ICP
- Decision-maker or relevant stakeholder
- Demonstrated interest
- Acceptance of the scheduled meeting
Appointments that meet these criteria are deemed valid, regardless of final sales outcome.
5. Client Responsibilities
The Client agrees to:
- Provide accurate business information
- Define a clear ICP and offer
- Respond promptly to communications
- Attend scheduled appointments professionally
- Handle sales conversations and follow-ups
Active Lead Expert is not responsible for missed appointments due to the Client’s unavailability or lack of response.
6. Data Protection & Compliance
Active Lead Expert operates in accordance with:
- GDPR (EU)
- Applicable data protection regulations
Lead data is:
- Researched and validated using structured processes
- Used exclusively for B2B outreach
- Provided with opt-out mechanisms where required
The Client confirms they are authorized to contact B2B prospects and to use provided data in compliance with applicable laws.
Further details are provided in our Privacy Policy.
7. Third-Party Tools & Platforms
We may use third-party tools and platforms (e.g. email systems, CRMs, scheduling tools) to deliver services.
We are not responsible for outages, policy changes, or restrictions imposed by third-party providers.
8. Payment Terms
- Fees are agreed individually per proposal
- Invoices are payable as specified in the agreement
- All fees are non-refundable once services have started, unless otherwise agreed in writing
Late payments may result in service suspension.
9. Limitation of Liability
Active Lead Expert shall be liable only for damages caused by:
- Intent
- Gross negligence
We are not liable for:
- Lost profits
- Indirect or consequential damages
- Business interruptions
- Reputation damage resulting from outreach activities
Liability is limited to the amount paid for the affected service period.
10. Confidentiality
Both parties agree to keep confidential:
- Business information
- Campaign strategies
- Lead data
- Reports and performance metrics
This obligation continues after termination of the agreement.
11. Termination
Either party may terminate the agreement:
- According to the terms defined in the proposal
- For material breach, with written notice
Work completed prior to termination remains payable.
12. Governing Law & Jurisdiction
These Terms are governed by international commercial law principles.
Jurisdiction shall be determined according to applicable law, excluding consumer protection rules, as services are provided B2B only.
13. Final Provisions
If any provision of these Terms is found invalid, the remaining provisions remain unaffected.
These Terms constitute the entire agreement unless superseded by a written contract or proposal.
